Recent reports
Cases below have been manually verified and published with the submitter's consent.
Investigation archive / Victim collaboration
This site collects and verifies user reports about LBank withdrawal freezes, account suspensions, and indefinite KYC reviews. Every case is published with the submitter's original screenshots, on-chain transaction hashes, and support ticket numbers. If your funds are frozen too, you are not the first — and you will not be the last.
External signal
This site only aggregates evidence-backed user submissions. If you want to see how LBank is rated on mainstream independent review platforms, here are the entry points. All data is owned and maintained by the respective platforms; we only cite their public figures.
Figures in this section are manually verified and updated monthly by the site operator. The actual reviews and ratings are owned and maintained by Trustpilot; we do not reproduce their content or embed their pages.
Patterns users describe
Users report that after clicking withdraw, the page shows "processing" for weeks or months with no progress. Support tickets either go unanswered or return templated replies.
Accounts are suddenly locked or restricted. Submitters describe receiving no formal notice or written explanation, and appeal emails go without substantive reply.
Identity documents are rejected on various grounds and resubmission is requested. Even when materials are compliant, submitters report the loop continues for months with no resolution.
Cases below have been manually verified and published with the submitter's consent.